December 12, 2013

Performance Linked Incentives for Engineers

A friend recently asked me about how I might define performance for web developers. It was an interesting question coming from one startup founder to another. […]
February 24, 2011

Management by walking around

Easily, one of the most fun parts of my job is management by walking around (MBWA).  It’s not just fun, but its also quite effective as […]
January 18, 2011
Determining Net Promoter Score

What is Net Promoter Score (NPS) and how is it used?

I first read about Net Promoter Score on Eric Ries’s blog almost a year ago. I found the concept to be really compelling. In recent conversations […]
December 2, 2010

Kanban and Agile Software Development — Part 3

Where we left off In the introductory Kanban post, I provided some background on Kanban and in Part 2, I went on to discuss several ways […]
November 22, 2010

Kanban and Agile Software Development — Part 2

Where we left off In the introductory Kanban post, I provided some background on Kanban in order to give you some context for how Kanban might […]
November 16, 2010

Kanban and Agile Software Development — Part 1

I’ve never made it a secret that I am a fan of agile management practices, both inside and outside of software development.  Historically, however, two things […]
October 20, 2010

The Right Way to Fight

The term ‘conflict’ typically carries with it negative connotation.  But it’s something I have been thinking a lot about lately, and I feel like conflict is […]
October 15, 2010

Throw out your product specs…

I don’t like requirements documents. There, I said it.  I’ve been thinking about this latently for a number of months now, but all of this thinking […]
October 14, 2010

Magma rails is happening right now :)

I am thrilled to see the agenda for Magma Rails coming together.   I have a real sense of pride in the fact that I helped […]